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I would like to order an item I saw in the store but is not on the website.
We have selected items on our website; so if you would like to order an item that you saw in the store we will be happy to send it to you. We ask that you please call us or email us and provide the description of the item that you would like us to send.
What is your return policy?
We would like you to be 100% satisfied with your order. If you would like to return any item for any reason you may do so within 15 days for an exchange or refund as long as the item is in new condition with exception of opened CDs, DVDs & Incense. The item(s) returned must be in new condition otherwise a restocking fee of 15% will be charged. This return policy is applicable to our web store only.
Where do I send my exchange or return?
Please send exchange or return to:
Shangri-La Collections
125 State St
Madison, WI 53703
Click here for Privacy and Exchange or Return Policy Information
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